OPERATIONS

Responsible Facilities ManagementBoundaryGRI-G4 ReferenceFY16
FOOTNOTES:
1. Units of product sold does not include Global Therapeutics.
2. 'Significant locations of operation' include Australia, New Zealand, Taiwan, Thailand, Korea, China. Malaysia, Singapore
Units of product sold1.Global45,384,288
Number of significant locations of operations2.GlobalG4-6 8.00

WATER

Responsible Facilities ManagementBoundaryGRI-G4 ReferenceFY16
Onsite municipal water supply withdrawal (KL) WarriewoodG4-EN8 15,714
Total onsite water withdrawal (KL per 1000 units of product sold)WarriewoodG4-EN8 0.35

ENERGY

Responsible Facilities Management BoundaryGRI-G4 ReferenceFY16
FOOTNOTES:
3. Excludes energy consumpiton from hot water boiler for this year. The objective is to scope in FY17.
4. This includes leased vehicles and contracted third party.
Onsite energy consumption (GJ)WarriewoodG4-EN3 18,716
Onsite energy consumption by type (GJ)
Electricity from Trigeneration3.WarriewoodG4-EN3 4,811
Electricity from GridWarriewoodG4-EN3 7,505
Sales Fleet/TransportWarriewoodG4-EN3 2,020
Onsite chilled water energy consumption (GJ)WarriewoodG4-EN3 2,360
Onsite hot water energy consumption (GJ)WarriewoodG4-EN3 2,020
Onsite fuel consumption from non-renewables by type (KL)4.WarriewoodG4-EN3 52.73
Post 2004 Diesel (KL)WarriewoodG4-EN3 49.31
Post 2004 Gasoline (KL)WarriewoodG4-EN3 3.42
Total onsite energy consumption (GJ per 1000 units of product sold)WarriewoodG4-EN5 0.41

EMISSIONS

Responsible Facilities ManagementBoundaryGRI-G4 ReferenceFY16
FOOTNOTES.
5. This does not include scope 2 emisions from natural gas fired hot water boiler, as well as waste heat used for onsite hot water or chilled water. Our objective is to move to full disclosure next year.
Direct GHG Emissions (tCO2-e/yr) (scope 1)WarriewoodG4-EN15218.70
Direct GHG Emissions (per 1000 units of product sold) (scope 1)WarriewoodG4-EN15 0.005
Indirect GHG Emissions (tCO2-e/yr) (scope 2)5.WarriewoodG4-EN16 2,873.7
Indirect GHG Emissions (per 1000 units of product sold) (scope 2)5.WarriewoodG4-EN16 0.061

EFFLUENT AND WASTE

Responsible Facilities Management BoundaryGRI-G4 ReferenceFY16
FOOTNOTES:
6. Unable to meaure beyond sewage.
7. Our new waste management plan was implemented Aug/Sept.
8. 101 metric tonnes was diverted to best practice landfill.
9.Commingled includes glass, plastics and some metals.
10. Sent to EarthPower.
11. Program to support the collection of our staffs' household waste.
12. Laptops reconditioned prior to donation to Australiam remote education.
Total volume of water discharge (KL)6.WarriewoodG4-EN22 14,617
Total water discharge to sewage (KL)WarriewoodG4-EN22 14,617
Total water discharge (KL per 1000 units of product sold)WarriewoodG4-EN220.32
Total waste generated for disposal (metric tonnes)7.WarriewoodG4-EN23904.50
Total waste generated for disposal (per 1000 units of product sold) (metric tonnes)WarriewoodG4-EN230.02
Total waste for disposal to landfill (metric tonnes)8.WarriewoodG4-EN23266.30
Total waste diverted (recycled or recovered) by type (metric tonnes)WarriewoodG4-EN23638.20
Cardboard/PaperWarriewoodG4-EN23536.82
Commingled9.WarriewoodG4-EN2315.10
Compost10.WarriewoodG4-EN237.66
Plastic shrink filmWarriewoodG4-EN2378.33
Printer cartridgesWarriewoodG4-EN230.17
Lamps/Lightglobes11.WarriewoodG4-EN230.01
Batteries11.WarriewoodG4-EN230.03
Laptops12.WarriewoodG4-EN230.09
MobileMuster11.WarriewoodG4-EN230.02
Total waste to landfill (per 1000 units of product sold) (metric tonnes)WarriewoodG4-EN230.01

ENVIRONMENTAL COMPLIANCE

Responsible Facilities ManagementBoundaryGRI-G4 ReferenceFY16
FOOTNOTE: 13. Noise related concern addressed at local council.
Total number of non-monetary sanctions for noncompliance with environmental laws and regulations13.GlobalG4-EN291

DATA PROTECTION AND CUSTOMER PRIVACY

Responsible Facilities Management BoundaryGRI-G4 ReferenceFY16
Total number of substantiated complaints received concerning breaches of customer privacy;GlobalG4-PR81
Complaints received from outside parties and substantiated by the organizationGlobalG4-PR81
ŸŸComplaints from regulatory bodiesGlobalG4-PR80

MATERIALS

Sustainable Supply Chain ManagementBoundaryGRI-G4 ReferenceFY16
FOOTNOTES:
14. Blackmores Group primary packing facility.
15. Desktop supply chain assessment conducted on top 10 identified raw materials. Three of which have now had a full field assessment completed.
Total production (packing) volume14.Warriewood 32,749,225
Raw material Supply Chain Risk Assessment (% of top 10 ingredients)15.Global100%

INVENTORY SUPPLY CHAINS

Sustainable Supply Chain ManagementBoundaryGRI-G4 ReferenceFY16
FOOTNOTE: 16. Materials or services directly related to a product.
Global Supply Chain Quality Audits completedGlobal22
Proportion of inventory spend on local suppliers at significant locations of operation (% inventory spend)16.GlobalG4-EC954%
Total partnerships that exist with third parties to protect or restore habitat areas distinct from where the organization has overseen and implemented restoration or protection measures. GlobalG4-EN132

PRODUCT AND SERVICE COMPLIANCE

Sustainable Supply Chain ManagementBoundaryGRI-G4 ReferenceFY16
FOOTNOTE: 17. An allergic reaction where consumer received medical treatment. 18. This is in reference to TGA.
Quality assessment of new products developed (%)GlobalG4-PR1100%
Total occurances reported product related serious adverse eventsGlobalG4-PR23
Total occurances substantiated product related serious adverse events17.GlobalG4-PR21
Total number of products and services assessed for labelling compliance to regulation (%)GlobalG4-PR3100%
Total number of products and services cancelled by medical regulator18.GlobalG4-PR40
Total number of products and services cancelled by comeptition regulatorGlobalG4-PR40
Total number of products banned from saleGlobalG4-PR60
Total number of regulatory authority complaints upheldGlobalG4-PR70
Total monetary value of regulatory authority fines for non compliance ($AUD)GlobalG4-PR90

BUSINESS PERFORMANCE

Industry Leadership BoundaryGRI-G4 ReferenceFY16
FOOTNOTES: 19. Includes Global Therapeutics. 20. Cash Payment. 21. UK, Indonesia and Hong Kong are not a significant location of operation. 22. Matched donatons scheme supporting employee voluntary donations.
Total number of markets in which product or services are sold inGlobalG4-EC117
Total revenue ($'000)19.GlobalG4-EC1$599,988
Total operating costs ($'000)19.GlobalG4-EC1$319,331
Total employee wages and benefits ($'000)19.GlobalG4-EC1$134,933
Total payments to government (by country) ($'000)20.GlobalG4-EC1$62,612
AustraliaGlobalG4-EC1$51,430
New ZealandGlobalG4-EC1$482
SingaporeGlobalG4-EC1$970
MalaysiaGlobalG4-EC1 $1,731
ThailandGlobalG4-EC1 $2,537
Hong Kong21.GlobalG4-EC1$45
TaiwanGlobalG4-EC1$229
South KoreaGlobalG4-EC1 $1,969
ChinaGlobalG4-EC1 $3,175
Indonesia21.GlobalG4-EC1$12
United Kingdom21.GlobalG4-EC1$32
Total Investments ($'000)20.GlobalG4-EC1 $59,976
Dividends paid to shareholders19.GlobalG4-EC1 $57,704
Interest payments19.GlobalG4-EC1 $2,272
Matched Donations Scheme ($'000)22.WarriewoodG4-EC1$189
Other Community Investment ($'000)GlobalG4-EC1$868
Total monetary value of financial assistance received by the organization from governments ($'000)GlobalG4-EC4$948
AustraliaGlobalG4-EC4$946
New ZealandGlobalG4-EC4$-
SingaporeGlobalG4-EC4$-
MalaysiaGlobalG4-EC4$-
ThailandGlobalG4-EC4$-
Hong Kong21.GlobalG4-EC4$-
TaiwandGlobalG4-EC4$-
South KoreaGlobalG4-EC4$-
ChinaGlobalG4-EC4$-
Indonesia21.GlobalG4-EC4$2
United Kingdom21.GlobalG4-EC4$-

INVESTMENT IN RESEARCH

Industry Leadership BoundaryGRI-G4 ReferenceFY16
FOOTNOTES:
23. Number of research bodies in which Blackmores has a relationship.
24. Number of research bodies in which Blackmores has a commercial partnership.
25. Number of participants in Blackmores educational sessions.
26. Number of phone calls to the Blackmores advisory team relating to product or conditions.
Total monetary value of financial assistance to research institutions ($'000)GlobalG4-EC1$589
Relationships with research bodiesGlobal
Touchpoints23.Global24
Partnerships24.Global7
Research ProjectsGlobal24
Number of educational touchpoints with customers and consumers25.Global 447,816
Number of advisory Line touchpoints with customers and consumers26.Global 47,951
Number of touchpoints with external stakeholders through digital mediaGlobal 1,054,993
Email/NewsletterGlobal 234,881
WebsiteGlobal 616,978
TwitterGlobal 16,545
FacebookGlobal 159,314
InstagramGlobal 19,041
LinkedInGlobal 8,234

ANTI-CORRUPTION

Industry LeadershipBoundaryGRI-G4 ReferenceFY16
Total number of operations assessed for risks related to corruption (%)GlobalG4-SO3100%
Communication and training on anti-corruption policies and proceduresGlobalG4-SO4Refer to commentary within report.
Total number and nature of confirmed incidents of corruptionGlobalG4-SO50
Total monetary value of financial political contributions made ($)GlobalG4-SO6 $25,200
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practicesGlobalG4-SO70

OUR PEOPLE

People & Community BoundaryGRI-G4 Reference 
FOOTNOTES: 27. PPermanent full-time and part-time employee headcount is based on six month data due to new human resources management system. Does not include Global Therapeutics or JVs. 28. The turnover is based on a 6 month data which has been extrapolated over 12 months. 29. Employees who remain on parental leave beyond 30/06/2016 end of reporting period. 30. Permanent full-time and part-time employees only.
Total Workforce27.GlobalG4-LA1843
Total Workforce by age group
<30 years of age27.GlobalG4-LA1125
30 - 49 years of age27.GlobalG4-LA1574
>50 years of age27.GlobalG4-LA1144
Workforce by Region
AUS/NZ27.GlobalG4-LA1578
ASIA27.GlobalG4-LA1265
Workforce by Gender
Male27.GlobalG4-LA1240
Female27.GlobalG4-LA1603
Workforce Gender Ratio (male:female)GlobalG4-LA129:71
New employee hires25.GlobalG4-LA191
New Employee Hire Rate (%)GlobalG4-LA111%
New employee hires by region27.
AUS/NZ27.GlobalG4-LA162
ASIA27.GlobalG4-LA129
New employee hires by gender27.
Male27.GlobalG4-LA134
Female27.GlobalG4-LA157
New employee hires by age bracket27.
<30 years of age27.GlobalG4-LA127
30 - 49 years of age27.GlobalG4-LA157
>50 years of age27.GlobalG4-LA17
Employee Turnover (%)
AUS/NZ28.GlobalG4-LA15.9%
ASIA28.GlobalG4-LA17.3%
Total number of Employees under Enterprise AgreementGlobalG4-LA269.0%
Number of employees taking parental leave, by genderAustraliaG4-LA334
MaleAustraliaG4-LA34
FemaleAustraliaG4-LA330
Parental leave, Return to Work Rate (%)AustraliaG4-LA388%
Number of employees who returned to work after parental leave ended, by gender34
MaleAustraliaG4-LA34
FemaleAustraliaG4-LA311
Terminated EmploymentAustraliaG4-LA32
Ongoing29.AustraliaG4-LA317
Employees who received a regular performance review (%)GlobalG4-LA11100%
Average training hours per employee (hours)30.AustraliaG4-LA912.53

WORK HEALTH & SAFETY

People & Community BoundaryGRI-G4 Reference 
FOOTNOTES:
31. Please refer to GRI Index for commentary.
32. Please refer to GRI Index for commentary on Occupational Diseases. For this year we are not including lost time injuries or abstenism.
33. Long term temporary impairment greater than six months.
34. Short term impairment less than six months.
35. Based on 100,000 standard work hours. Permanent full-time and part-time employees only. Excludes overtime.
Total workforce represented in formal joint management-worker health and safety committee (%)GlobalG4-LA5100%
Levels of formal joint management-worker health and safety committees31.GlobalG4-LA5
Recordable Injury, by type32.
FatalitiesWarriewoodG4-LA60
Injuries with permanent impairmentWarriewoodG4-LA60
Injuries with long term impairment33WarriewoodG4-LA62
Injuries with short term impairment34.WarriewoodG4-LA68
Recordable Injury, by gender
MaleWarriewoodG4-LA65
FemaleWarriewoodG4-LA65
Recordable Injury Rate (%)35.AustraliaG4-LA61.01%

COMMUNITIES

People & Community BoundaryGRI-G4 Reference 
Community DayWarriewood
Number of charities, NGOs or local government bodies representedWarriewood22
Number of employees who volunteeredWarriewood75
Number of local community attendeesWarriewood4000
Blackmores Sydney Running FestivalAustralia
Number of participantsAustralia32000
Number of employees, family and friends who participatedAustralia1000
Number of employees who volunteeredAustralia30

STAKEHOLDER ENGAGEMENT

People & Community BoundaryGRI-G4 Reference
Disclosed in body of sustainability reportGlobalG4 - 24, 25, 26, 27